Jennie’s story

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“As a Day Therapy nurse at St Clare I feel honoured that the people who I see are willing to share so much with me – it’s such a privilege that I get to listen to them voice how they’re feeling.”
Jennie, senior staff nurse working for the St Clare Day Therapy Team

“I’m Jennie, and I’m a senior staff nurse working for the St Clare Day Therapy team. My work includes assessing patients, managing patient’s symptoms, and providing psychological support to the people who I care for.”

“On a day-to-day basis, I’ll assess patients who are attending our Day Therapy sessions to find out how we can help with their symptoms. Sometimes, I need to write letters to their GPs to request medications that will help people to feel more comfortable. In these 1-2-1 sessions, we provide a space for people to be able to share with us how they’re feeling and coping, whilst providing medical support.”

“A lot of our work in the Day Therapy team revolves around listening, sharing, and exploring what is happening to a patient.”

“Sometimes, we are able to point patients in the right direction for how they can learn to manage their illness themselves. Yet, sometimes, just to listen and reassure a person is enough to help them to feel a bit better.”

“As a Day Therapy nurse at St Clare I feel honoured that the people who I see are willing to share so much with me – it’s such a privilege that I get to listen to them voice how they’re feeling.”

“Our patients all support each other, too – they open their hearts to one another and raise each other’s energy. We often see people coming in very depressed, but by the end of their time coming to Day Therapy they don’t want to leave!”

Jennie with a patient

“We’re so lucky that we can do so much for our patients at St Clare. Palliative nurses have the time to spend with people, to be able to explore what’s going on for them. We see the steps along the way in their journey, and it’s rewarding to know that we’ve done everything that we can.”

“Often, our Day Therapy patients receive other Hospice services, too, so the flow through and support goes from the start to the end – reassuring their families, as well.”

“In Day Therapy, people come in, struggling with their diagnosis, and they go away coming to terms with it. Often, people feel that there is nothing more that they can do for their illness, but then they come to St Clare and there is – we can help them to improve their quality of life.”

“When people come in to the Hospice, they often say it feels like a ‘hug,’ or something. That’s because we’re able to reassure them that there is help.”

“A lot of the time, quality of life is improved because the psychological and spiritual therapy impacts their physical symptoms. It makes such a difference to be in such a supportive environment.”

“People feel that they can open up and unburden themselves at St Clare, because we facilitate a warm environment, listen, and identify what’s wrong.”

“My favourite part about being a nurse is helping people. We go over and above expectation here at St Clare, doing for people what we would do for our own loved ones.”

– Jennie

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