Praise & complaints

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We welcome any comments or suggestions on our services, how they are provided and any improvements we could make.

All our staff are very happy to receive feedback regarding any aspect of our service.

We ensure all feedback is reviewed by our Director Team and promptly acted upon.

You can use the feedback forms the Tell us what you think or Make a complaint pages.

Alternatively, you can write to us using the following freepost address:

Chief Executive
FREEPOST RRLY-EZLX-YJLK
St Clare Hospice
Hastingwood Rd
HARLOW
CM17 9JX

Or you can call us on 01279 773 700 and we will be happy to take your comment over the phone.

Each comment is acted upon. That might simply be an acknowledgement made, an answer to a question given or the start of a project to improve a specific issue.

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