The vision of St Clare’s founders was to be able to offer a complete end-of-life care service; one that combined expert professional clinical care with emotional and practical support to every local person who needs it, not only here at the Hospice, but in people’s homes.
The vision remains the same today.
“A community in which people with life-limiting illnesses have timely access to skilled, compassionate and sensitive care. We will support patients and their families to maintain dignity and quality of life by providing exceptional care in a place of their choice. As a centre of excellence we will continue to lead in the development of specialist palliative care services.”
St Clare Hospice vision
The passion to provide the best specialist palliative care has remained at the heart of all St Clare has achieved over the years. Quality is at the forefront of all we do, in every aspect of our work.
With an ageing population and people living longer, we are determined to keep developing our services to meet the future challenges we know healthcare, and indeed specialist palliative care, will bring.
Key to this is working in partnership with our healthcare and social care colleagues, sharing knowledge, experience and resources to deliver the best quality services for the benefit of local people.
Feedback is also vital to achieving our vision. We actively engage with those who receive our care and support. Through this, we gain an enormous amount of positive and constructive views on how we can shape and expand our future services to ensure that patients and their families get the right care, at the right time, in the right place.
Care: We treat patients and families the way they want to be treated – with kindness, compassion and respect.
Teamwork: We value the unique contribution that all our staff and volunteers make in the delivery of excellent care for our local community.
Quality: We are passionate in our pursuit of excellence and dedicate ourselves to achieving the highest standard in all aspects of our work.
Integrity: We are honest and ethical in everything we do and accept the responsibility for the trust placed in us.
Patient & Family Services: To improve and develop our existing clinical services, maximising their reach and quality
Awareness & Access: To increase knowledge, awareness and access to St Clare Hospice care.
Our Staff: To develop our workforce to meet ever changing needs and challenges in service delivery.
Our volunteers: To enhance, develop and maximise the unique contribution our volunteers bring to St Clare.
Fundraising: To maximise our impact through the robust financial management and income generation, growing the support of our local community.
Read our 2013-18 strategy.