Support for families and carers

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St Clare Hospice is there for the whole circle of family, friends and carers, as well as the person who is ill.
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It can be devastating to hear that someone you love has a life-limiting illness.  We understand journeying with them through one of the most difficult times of life is hugely challenging for families and carers of the person who has become ill.

Our team provides specialist advice, care and support for everyone affected, whether your loved one is at home, in the hospice or other places of care, for the duration of the illness and beyond.

You may or may not be familiar with some of the terminology used surrounding the diagnosis of a life-limiting illness. Please see our What does that mean guide which gives a description of terms or phrases you might come across.

The Patient and Family Support service is available to everyone: the patient and the family, carers and friends of a patient already known to St Clare through any of our services.

Whatever you are finding most difficult, we will tailor our support and care for your individual needs.

Practical support

Care planning, housing, finance advice and benefits, and supporting you to talk to your children, if relevant to you, are some of the areas that we can help with. Our aim is to help you resolve any issue that may concern or worry you. We can signpost you to specialists, where appropriate.

Emotional support

When someone close to us is diagnosed with a life-limiting illness, you may experience a range of different feelings and emotions, as will other family members, children and friends. We can offer you emotional support to help you express, and come to terms with, your anxieties and concerns, allowing you to make sense of what is happening.

Spiritual support

We can offer spiritual and emotional support to all patients and carers, relatives and friends, irrespective of people having a particular religious belief or none at all.

Social support

Sometimes, talking or listening to someone who understands what we are going through can offer us comfort – even if just a little. Our Bereavement Café events offer a safe place to meet and connect with other local people who have had similar experiences to our own. These events welcome everybody in the local community who is experiencing bereavement to come together over a cuppa and a piece of cake.


If you are a family member, carer or friend of a St Clare patient, and feel that you could benefit from our support, please contact our Patient and Family Support Team on 01279 773 762.


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