GriefLine Volunteer Information Event

Wednesday 13th March 2024
5:30 pm - 7:00 pm
Microsoft Teams
GriefLine Volunteer Information Session web banner is pictured. In the top left hand corner, the GriefLine white roundel can be seen. In the top right hand corner, the GriefLine logo is seen and reads "GriefLine" in a bold sans-serif white font. Below that, the telephone number for GriefLine can be seen in a mustard yellow. The number is: 01279 945089. The web banner is set on a teal background and the title of the event reads 'Volunteer Information Session'. Again in a sans-serif white bold font.

Help St Clare Hospice care for more bereaved people by becoming a GriefLine volunteer 

What is GriefLine?

GriefLine is a free telephone support service, offered by St Clare Hospice, that is available to anyone in West Essex and East Herts who is struggling with loss and grief.

Our specially trained GriefLine volunteers provide a safe and confidential space for people to talk about their feelings with someone who understands. They offer a listening ear, reassurance and emotional support to help people understand and manage their grief as well as signpost them to other St Clare services or community resources that they may find useful.

Why is the GriefLine Volunteer Information event being held?

In October 2023, following an increased demand for the support service, GriefLine’s opening hours extended. The telephone line is now open from 8am – 5pm every weekday and up until 8pm on Tuesday and Thursday. However, we need your help to cover the extended hours so we can continue to support bereaved people over the phone.

What can I do to become a GriefLine volunteer?

On Wednesday 13th March 2024, St Clare Hospice are inviting you to attend an online GriefLine Volunteer Information Event to find out more about becoming a GriefLine volunteer call handler. It will take place on Microsoft Teams, and will include:

  • An introduction to St Clare Hospice and GriefLine.
  • Information on how GriefLine call handlers make a difference to bereaved people after someone they love has died.
  • Full details about the role and what we expect from GriefLine volunteer call handlers.
  • The current GriefLine volunteering rota so we can identify the sessions you could cover.
  • The training dates available for this role.
  • Q&A session so you can ask any questions you may have about volunteering for GriefLine.

The session will run from 5.30pm – 7pm and is free to attend.

To register your interest, simply fill in the form below or call our friendly Patient & Family Support Services team on 01279 773762.

Register interest in attending the GriefLine Volunteer Information Event

GriefLine Volunteer Information Event

Please let us know what we can do to support you.

Frequently Asked Questions

How do I join the Microsoft Teams meeting? A link to the online GriefLine Volunteer Information meeting will be sent 24 hours before the event. This will be sent to the email address you supply when registering interest.

How do I book my place? You can complete the form on the GriefLine Volunteer Information Event event listing to register your interest. Or, if you prefer, you can call our Patient & Family Support Services team on 01279 773762.

Is there a cost to attend? This event is completely free to attend.

Do I need previous experience or qualifications to become a GriefLine volunteer? No, you do not need previous experience, skills or qualifications to become a GriefLine volunteer. We will provide all the relevant training that you will need to be able to carry out this volunteer role.

Do I need to have a previous connection to the Hospice? We do not require our volunteers to have a previous connection to the hospice to volunteer for St Clare.

Do I need to live in the St Clare Hospice catchment area or have a link to this area? To become a GriefLine volunteer, you must live or work in West Essex or on the East Hertfordshire borders.

Are there any age restrictions to becoming a GriefLine volunteer? Yes. GriefLine volunteers must be aged 18 or older.

For more information on GriefLine or to ask a question we haven’t yet answered, please get in contact with our Patient Family Support Services Project Manager, Chloe Rich, by calling 01279 773762 or emailing

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