Shop volunteer

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We need you!

We are looking for more friendly and reliable volunteers to join our Shop teams across West Essex and East Herts to help raise vital funds.

The Shop volunteer role is varied and can adapted to suit you. Whether that involves helping with the sorting of donated stock, or delivering great customer service in the front of the shop. You can even specialise in an area that suits your interests, whether that is having responsibility for a particular type of stock, like books or collectibles, or doing a bit of everything!


What are the key tasks of this role?

  • Sorting donated items
  • Providing great customer service
  • Serving customers at the till
  • Accepting donations and processing Gift Aid
  • Merchandising – promoting the sale of goods through their presentation
  • Keeping the shop clean and tidy
  • Any other duties requested by the shop manager / shift leader

What skills, experience or personal qualities will I need?

  • Polite and helpful at all times when interacting with customers.
  • Good at working as part of a team: gets on well with others, happy to help and support other team members.
  • Also able to work independently when the role requires.
  • Adaptable to change – willing to help with whatever needs doing in the best interests of the shop.
  • Willing to learn and follow guidance / processes.
  • Will take the initiative and find things that need doing during quieter periods.
  • Hard working.

No prior retail experience is required.


The difference you will make

Your support will help us meet our strategic aims of:

  • Reaching significantly more people who are facing death, dying and loss in our local communities.
  • Supporting our communities to become more resilient, to support each other and to remain independent for as long as possible.
  • Seeking partnerships with other organisations to deliver better care for our patients.

Underpinning our core Values

By volunteering with us, you’ll be part of a community that celebrates St Clare Hospice’s core values of compassion, integrity, respect, excellence and team work. Everyone who is a part of the St Clare team is expected to embody this approach to their work, ensuring that our Hospice can continue improving and meeting the needs of local people facing death, dying and loss.

Please click on the image below to enlarge it.


More information

For more information about this role, including: the benefits you can expect when joining our Hospice; the training and support you will be given in your role; and other details about volunteering with St Clare, please read the full Volunteer Role Description.

Please click here to read more about the Shop volunteer role


Apply to volunteer in this role

Thank you for your interest! If you think you’d be a good match for this exciting volunteering role at St Clare, we’d love to hear from you.

Please fill in the form below and we will get back to you as soon as we can.

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