Lottery FAQs

Have all your questions answered about the St Clare Lottery.

Why is my monthly payment £4.34?

There are 52 draws in the year and in order to pay by Direct Debit in 12 equal monthly instalments we need to collect £4.34 per calendar month per play.

How will I know if I have won?

The draw takes place on Friday every week except in exceptional circumstances. If you have won the £1,000 prize, or the rollover, you will be contacted by phone by a member of the Lottery team. If you have won one of the other prizes, a cheque will be sent to you directly in the post.

The winning numbers are published every Friday on our results page.

How does the draw work?

Your unique lottery membership number(s) will be entered into our electronic draw every week provided you have at least £1 per entry in your lottery account.
Our Lottery software randomly selects membership numbers.  Prizes are allocated in the order in which the numbers are drawn.

How does the rollover work?

Each week there is a £200 rollover jackpot, which if not won, rolls over to the next draw. The rollover pot can grow up to £10,000, at which time it becomes a guaranteed prize.

Can I owe the Lottery money?

No. If you do not have any funds in your account, you simply do not get entered into the draw. When your account drops down to £4, we will write to you to remind you to top up to ensure you continue to be entered into the draw.

Where do the profits from the lottery go?

All profits from the St Clare Hospice Lottery go directly towards funding our care services, which are provided free of charge to people with life-limiting illness and their families in West Essex and the East Herts border.

Based on our last set of Audited Accounts (2018/19) 61% of the money raised through lottery ticket sales went directly to the Hospice.

Will you pass on my personal information to anyone else?

At no time will St Clare Hospice Lottery pass on your personal information to any third party without your express permission other than when obliged to do so by legislation at that time in force, and then only with the express authority of the Chief Executive. For more details, see our Privacy Policy.

Can I be self excluded?

St Clare Hospice is aware that members, for personal reasons, may wish to exclude themselves from the any forms of gambling which include the St Clare Hospice Weekly Lottery and other prize draws that St Clare may operate. To do this at any time, simply fill out the Lottery Self Exclusion Form and send it to us at St Clare Hospice Lottery.

Is St Clare Hospice Lottery licensed?

We support Responsible Gambling and our Lottery is licensed by the Gambling Commission.

License Number 000-028349-N-309847 & 000-028349-A-313802

The Promoter is: St Clare Hospice Trading Company, Hastingwood Road, Hastingwood, Essex CM17 9JX. Registered Company No. 2951374

The Responsible person is Riyad Islam Director, of Finance & Resources.

Terms & Conditions

Our St Clare Lottery Terms & Conditions were last reviewed in August 2019.

View our full Lottery Terms & Conditions here.


BackArrow_15x15v2 Back to Play our Lottery