Bereavement Support

We each experience grief and bereavement in our own way. St Clare Hospice is here for everyone living in West Essex and East Hertfordshire who has experienced the loss of someone close, offering tailored, compassionate support that suits you.
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Here for you

At St Clare Hospice, we have a range of bereavement services that are available for you to access should you wish to benefit from some additional support.

Our specialist, one-to-one professional care is open to any family, friend or carer who has lost someone under the care of St Clare.

We also offer a selection of community services available to every bereaved person in our local area – whether your loss was recent, or a long time ago.

Bereavement Support Helpline

Our Bereavement Support Helpline operates from 9am – 5pm, Monday to Friday. The number to call is 01279 967670. It is free to call, though charges may apply in line with your standard network rate.

Anyone who has experienced the loss of someone close, whether recently or in the past, is welcome to call our Bereavement Support Helpline.

What can our Helpline offer you?

By calling our Bereavement Support Helpline, you will have access to a range of supportive services:

  • A listening ear, and emotional support from our trained St Clare staff and volunteers
  • Information and guidance on what to do after a death (things like registering a death, closing accounts, planning and funeral, and other practical arrangements and considerations)
  • Sign-posting to other St Clare services that you can access, as well as resources in your local community that could benefit you

We are continuing to develop our Bereavement Support Helpline, and welcome your thoughts and feedback on how we can improve this service. Thank you.

Many thanks to Barclays for supporting our Bereavement Support Helpline.

Bereavement Café

Our Bereavement Café project aims to connect local, bereaved people together, with others who understand.

Here at St Clare, we feel that some of the most meaningful support you may experience when you have been bereaved, is through connecting with others who have had similar experiences – whether your loss was recent, or a long time ago.

Click here to find out more about Bereavement Café:é

Find your local Bereavement Café event

Our Bereavement Café events offer a ‘physical’ space to meet and connect with other local people who have had similar experiences to our own. It is a safe place to speak openly about our experiences, or simply just meet up for a cup of tea or coffee in the company of others who understand.

Please note: Due to the coronavirus pandemic, our Bereavement Café events have been cancelled until further notice. Please stay tuned for updates on how we plan to re-open our Cafés when it is safe to do so.

You can find your local Bereavement Café event at:é

Join your local Bereavement Café online community

Our Bereavement Café online communities aim to connect local, bereaved people together via Facebook and online video conferencing service, Zoom.

The online communities provide a ‘virtual’ space for local people to engage with in a way that best suits your needs. Whether it’s meeting and talking to others, recommending supportive resources that you’ve found useful, sharing your own experiences or simply reading about what others have shared.

You can find your local Bereavement Café online community at:é

Take part in a virtual Bereavement Café meeting via Zoom

You can also connect with others in a Bereavement Café group video call, which we are hosting via Zoom with the support of a trained St Clare Facilitator. You can use your computer, smart phone or tablet to log in to Zoom – or you can call in via the telephone.

Our virtual Bereavement Café meetings are running on:

  • Every Tuesday – 10.30am – 11.30am

  • Every Wednesday – 7pm – 8pm

  • Every Thursday – 11am – 12 noon

  • Last Sunday of the month (Youth Bereavement Café) – 7pm – 8pm

If you’d like to put your name down to take part in these events, please fill in the form below and we will be in touch.

A short film about our Bereavement service…

We’d love to hear from you

If you are local to West Essex or East Hertfordshire and would like to discuss accessing St Clare Hospice’s bereavement support services, please contact our Patient and Family Support Team on 01279 773 762 or email

If you have lost someone in the care of St Clare Hospice, please refer to our Support for families and carers.

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